How do guest payments and host payouts work?

Last updated: March 1, 2026

Guests pay securely through Exploresiargao when they book. Payments are processed through our payment partner Xendit and held until the booking reaches the payout stage.

This system helps:

  • Protect both hosts and guests
  • Confirm bookings before service is delivered
  • Reduce payment risk and cancellations

Payouts are released once:

  • The booking is complete (the guest has checked out, the rental has been returned, or the activity has finished).
  • Any disputes or issues are resolved (if applicable)

Your payout amount equals:

  • Total booking value
  • Minus host service fees
  • Minus approved adjustments or refunds (if applicable)

Hosts do not need to collect payment directly through the platform.

How do guest payments and host payouts work? - Help Center Guide | ExploreSiargao