What should I prepare before guest arrival?

Last updated: March 1, 2026

Preparation depends on your listing type, but these are universal best practices:

For properties

  • Confirm check-in instructions and timing
  • Ensure the space is clean, ready, and matches the listing photos/description
  • Provide Wi-Fi details, house rules, and key/entry instructions
  • Make contact details clear for arrival day

For activities

  • Confirm meeting point, time, inclusions, and what to bring
  • Double-check weather/sea conditions if relevant
  • Ensure safety gear and equipment are ready
  • Set expectations clearly (duration, physical requirements, any limits)

For rentals

  • Confirm pickup/drop-off time and location
  • Prepare unit condition check (photos, fuel level, damage notes)
  • Clarify deposit requirements and ID requirements (if applicable)
  • Provide basic safety/usage instructions

Clear communication + accurate listings = fewer issues and better reviews.

What should I prepare before guest arrival? - Help Center Guide | ExploreSiargao